Yerevan
Quality Control and Loyalty Specialist
Working Conditions
 
  • Location – Yerevan
  • Working hours – Flexible, 10:00–21:00 (8-hour shift)
  • Work format – Office-based
Key Responsibilities
 
  • Engage with dissatisfied customers to increase loyalty
  • Conduct quality control calls to assess service standards
  • Communicate with customers with unpaid accounts to resolve payment issues
  • Collaborate with team members to propose effective solutions
Required Skills
 
  • Proven experience in customer service is mandatory
  • Strong communication and negotiation skills
  • Ability to quickly analyze and resolve problems efficiently
  • Stress-resilience and adaptability
  • Teamwork skills
Please send your CV to the provided email address, specifying the job title in the subject line.
hr@fnet.am
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