Yerevan
Call Center Operator
Key Responsibilities
 
  • Handling incoming and outgoing company calls
  • Identifying subscriber issues and proposing solutions; redirecting to relevant departments when necessary
  • Monitoring the resolution process of reported subscriber issues
  • Making outbound calls to inform or support clients
Required Qualifications
 
  • Bachelor’s degree
  • Excellent Armenian language skills (knowledge of Russian and English is a plus)
  • Basic computer skills
  • Excellent communication skills, clear and polite verbal expression
  • Ability to work in stressful situations and manage them effectively
  • Experience in a call center is preferred
Advantages
 
  • Strong customer service skills and ability to build trust with clients
  • Negotiation skills and ability to interact effectively with people in challenging situations
  • Participation in personal and professional growth training programs
You can send your resume to the specified email address, indicating the position title in the subject line.
hr@fnet.am
First name Last name
Required
address
Required
Phone
Required
Education
Required
work experience
Required
Add CV
Required
Phone
Required